Privacy Policy for Florida Pest Pros in Gainesville, FL

information collected

Last updated: October 2026

When you reach out to Florida Pest Pros for termite treatments, bed bug services, mosquito control, or rodent exclusion, we collect the basics needed to serve your property. This typically includes your name, phone number, email address, and the service address where our technicians will work. If you submit a request through our website, we receive whatever details you provide in the form, such as the type of pest problem you are seeing and your preferred appointment times.

We also keep records of each visit, including inspection notes, treatments performed, and any follow-up recommendations. Like most websites, we gather standard analytics data such as pages viewed, browser type, and general location.

This helps us understand which pest topics homeowners in our area care about most. We do not collect payment card numbers on our website, and we never ask for sensitive personal details we do not actually need.

how we use data

We use the information you share with us to schedule appointments, dispatch technicians to the right address, and follow up on your pest control service. Your phone number and email let us confirm bookings, send appointment reminders, and notify you if a visit needs to be rescheduled due to weather a real consideration during Florida storm season.

Service records help our technicians track what was treated at your property, honor warranty terms on treatments like subterranean termite barriers, and plan follow-up visits for ongoing issues such as fire ants or roaches. Payment information, when collected, is used only to process your invoice through secure processors.

We may use aggregated analytics to improve our website content and understand what services homeowners search for. To be clear: we do not sell, rent, or trade your personal information to anyone. Your details stay with us and the trusted vendors who help us run the business, described below.

third party tools

Florida Pest Pros relies on a small number of outside vendors to operate efficiently, and some of your information may pass through these tools. We use scheduling software to manage appointments and route technicians, payment processors to handle invoices securely, and analytics services to see how visitors use our website.

Each of these vendors processes data under its own privacy policy, which we encourage you to review. We select providers that follow standard security practices, but we do not control how third parties operate their platforms. We do not knowingly share your information with vendors for their own marketing purposes, and we never sell customer lists.

If a vendor we use changes its practices in a way that affects your data, we will update this policy accordingly. Questions about a specific tool or integration can be directed to us using the contact details at the bottom of this page.

cookies

Our website uses a limited set of cookies to function properly and to understand basic visitor behavior. Functional cookies remember simple preferences and keep forms working correctly as you move between pages. Analytics cookies give us anonymous counts how many people visited, which pest control pages were read, and whether a contact form was completed.

We do not run advertising trackers, and we do not allow third parties to follow you around the web after you leave our site. If you prefer not to accept cookies, you can block or delete them through your browser settings at any time. Most browsers also offer a private browsing mode that limits cookie storage.

Turning off cookies will not prevent you from requesting a termite inspection or any other service you can always call us directly instead of using the website forms.

data retention

We keep customer service records for as long as they serve a practical purpose. Treatment histories, inspection reports, and warranty documentation are retained so we can honor guarantees on services like drywood termite treatments and meet any state record-keeping requirements for licensed pest control work in Florida.

Website form submissions and general inquiries are kept until the request is resolved, then cleared out on a regular schedule unless they relate to an active service relationship. Analytics data is stored in aggregate form and does not identify individual visitors.

If you ask us to delete your personal information, we will do so promptly, unless we are required to retain specific records for warranty claims, legal compliance, or outstanding invoices. You can make a deletion request by phone or email using the contact information in the final section of this policy, and we will confirm once the request is complete.

your rights and contact

You have the right to ask what personal information we hold about you, request a correction to anything inaccurate, or ask us to delete records we no longer need. You can also opt out of service reminder texts or emails at any time just let us know your preference and we will update your contact settings.

To exercise any of these rights, or if you have a question about anything in this policy, reach out to Florida Pest Pros:

• Phone: (855) 681-0299
• Email: [email protected]
• Address: 4041 NW 37th Place, Suite B, Gainesville, FL, United States We aim to respond to every privacy request within a reasonable business timeframe. If you are a Florida homeowner with concerns about how your data was handled, please contact us first we would rather fix the problem directly than have you worry about it.